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    Turno Fácil
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    Turno Fácil

    The simplest way to manage and book appointments.

    Available for iPhone and Android.

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    • Privacy
    © 2026 Turno Fácil · Dominican Republic
    Last updated: July 20, 2026

    Privacy Policy

    At Turno Fácil, we value your privacy and are committed to protecting the personal information you share with us when using the app.

    Who We Are

    Turno Fácil is a personal application designed to help users and businesses manage and book appointments in a simple and efficient way.

    Age Requirement

    The app is intended only for users aged 18 and older. We do not knowingly collect information from minors.

    Information We Collect

    We may collect personal information such as name, email address, phone number, profile photo, address, in-app messages, and public business information.

    If you are a business, we also collect information related to your business profile, services, availability, bookings, and published content.

    We may access your location only while the app is in use to improve features related to experience and nearby services.

    We use push notifications and scheduled local notifications to inform you about bookings, reminders, and important updates within the app.

    We collect anonymous usage data through Firebase Analytics to understand how the app is used and improve performance.

    We use Firebase Crashlytics to collect information about errors and crashes to improve app stability.

    How We Store Your Information

    All information is securely stored using Firebase services, including Realtime Database and Firebase Storage.

    How We Use Your Information

    We use your information to operate the app, manage accounts, facilitate bookings, enable communication between users and businesses, and improve our services.

    Sharing of Information

    We do not sell or share your personal information with third parties, except Firebase, which acts as our infrastructure provider.

    Managing and Updating Your Information

    You can update your personal information directly within the app when this feature is available.

    Payments

    Payments are currently under development. In the future, a local payment gateway will be used, and related information will be handled securely.

    Data Retention

    We retain your information while your account is active. Upon account deletion, personal data will be removed except for duplicated data required to maintain booking and review integrity.

    When an account is deleted, names associated with historical reviews or bookings may remain visible due to data duplication.

    Account Deletion

    You may request account deletion from within the app. Deletion is permanent and cannot be undone.

    International Users

    Although we currently operate in the Dominican Republic, we respect the privacy rights of international users and apply reasonable data protection practices.

    Changes to This Policy

    We may update this Privacy Policy from time to time. Significant changes will be communicated through the app.

    Contact

    If you have questions about this Privacy Policy, you can contact us directly through the app.

    Manage observability preferences

    You can change analytics, error monitoring, and session replay settings at any time.

    Control observability for this browser. These choices help decide what diagnostic and usage signals Turno Fácil can collect.

    Analytics

    Usage events that help us improve booking, dashboard, and product flows.

    Error monitoring

    Handled errors and diagnostic context that help us fix broken experiences.

    Session replay

    Optional visual replay for debugging. It is off by default.

    These preferences apply only to this browser for now.

    Have questions?

    If you have doubts about privacy, data protection, account deletion, or any legal aspect related to Turno Fácil, we'll be happy to help you.

    soporte@turnofacil.doprivacidad@turnofacil.do
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